Three steps to build a great phone agent
Pick a voice, give it guidelines, choose a language and feed it knowledge.
Shape voice and personality
Choose the voice, pace and tone so your AI voice-agent sounds like your brand.
Instruct your AI phone agent
Define the task and set the boundaries for how the agent communicates and makes decisions.
Knowledge and language
Upload documents and knowledge base entries, and let your agent respond in natural speech across 30 languages.
Analyze every call
Real Talk delivers CSAT on every call and surfaces trends and areas to improve.
Automate call handoff
Let the AI phone agent hand off to your systems, other agents, and your team for a seamless customer experience.
