· Product
Support for BankID
We proudly offer BankID to all our customers. It provides safer handling in your customer service.
Tor Rauden · 1 min read
Authentication in the app
The caller authenticates in their own BankID app. They avoid reading sensitive information aloud. The AI phone agent has no personal data until the person authenticates.
Direct handling of the case
With authentication, the AI phone agent can go directly into the person's own case instead of giving general answers. Calls that otherwise transfer and queue are solved directly. The company can let the AI phone agent into cases with sensitive data.
Feel free to book a call with us to go through how the feature works.
Image: Stockholm Skyline At Night by Giuseppe Milo, CC BY 3.0, via Wikimedia Commons. BankID is a trademark of Finansiell ID-Teknik BID AB.
Filed under: Product
Author: Tor Rauden
