Make personalized outbound calls at scale

When the agent takes over your manual calls, you free up time. Your customers get the calls you otherwise have no time for.
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Personalized with your own data

The agent uses your company information during the call. Cars, contracts, and recent visits are woven in to make every contact relevant.
Outbound callSara Lind

From your system

CarVolvo XC60, ABC 123
ContractService plan Plus
Last visitTyre change in March
The agent

Hi Sara! Your Volvo XC60 is due for a service. It's covered by your service plan, and at the tyre change in March we noticed worn wiper blades. Shall we replace them at the same time?

Triggered by signals

The call begins when an event occurs in your systems. An abandoned booking or a payment activates the agent at the right moment.

Events in your system

126

calls started today

  • 09:12

    Booking abandoned

    Help to rebook

    DoneAgent calling
  • 09:14

    Payment received

    Confirmation and thanks

    DoneAgent calling
  • 09:20

    Contract ends in 30 days

    Renewal offer

    DoneAgent calling
  • 09:31

    Delivery delayed

    New delivery time

    DoneAgent calling

Scale and speed

Initiate calls to the entire list regardless of size. The agent handles large volumes of calls simultaneously and processes contacts at a high pace.

Call list: autumn service invitation

1,482of 4,000 contacts reached
12 calls in progress right now
  • +46 70 ••• •• 12Booked Tuesday 10:00
  • +46 73 ••• •• 20Already booked
  • +46 79 ••• •• 66Booked Thursday 16:00
  • +46 70 ••• •• 37Booked Wednesday 08:15
Contact us and we’ll tell you more
Response rate

Real Talk gets through

The agent is highly successful at establishing contact during large-scale campaigns.

75%

answer in broader outbound campaigns

30%

of calls convert to a booking or purchase in our case studies

Reach the right people with voice surveys

The agent contacts a selection, asks follow-up questions in thirty languages, and engages those web panels miss. Spoken dialogue is harder to fake than panel responses.

Read about market research

Total Calls

24,530
+11.1%

Car dealer calls customers in for service

The agent contacts the car owner and states the vehicle model from the database. If they want to book, the call is transferred to an advisor, otherwise a lead is created for a callback.

Cover the entire customer journey

Handle service calls, reminders, recalls, upselling, campaigns, and reactivation of former clients. Make proactive contacts about delivery status and service disruptions to reduce incoming volume.

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Events trigger integrated chains

System updates initiate the calls and drive the next steps. Afterwards, the agent can send a text message, email a summary, update your database, or hand over to a human.

Secure calls on the recipient's terms

Clear from the start

The agent immediately states who it is calling for, why, and that it is an AI. Silent calls never occur, and the displayed number can be called back to hear who called.

Recipient in control

The person called can ask to speak with a human at any time, hang up, or register not to be contacted again.

Follows industry standards

Real Talk checks numbers against blocklists like NIX before every call, keeping call times and the number of attempts within accepted frameworks. No contracts are concluded during the call, and offers are always sent in writing afterwards.

Three steps to start

Begin with a test number where you call the agent yourself. Then conduct an internal run with employees before moving on to a live call list.

How to get started

Disconnects from answering machines

The AI phone agent detects when an outbound call reaches voicemail and hangs up.

Voicemail
Hi, Anna can't answer right now! Please leave a message.

Questions we get asked (a lot)

Well hello, try Real Talk now.

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