Make personalized outbound calls at scale
Capabilities that elevate customer contact
Personalized with your own data
Triggered by signals
Scale and speed
Real Talk gets through
In broader outbound campaigns, 70–80 % answer when the agent calls. Real Talk is highly successful at reaching out.
answer in broader outbound campaigns
Reach the right people with voice surveys
The agent calls a selection, asks follow-up questions in thirty languages, and reaches those web panels miss. A living voice in a conversation is harder to fake than panel responses.
Car dealer calls customers for service
The agent calls customers for service and states the car model from the database. If the customer wants to book, the call is transferred to a service advisor, otherwise a lead is created for a callback.
Cover the entire customer journey
Handle service calls, reminders, recalls, upselling, campaigns, and customer reactivation. Make proactive calls about delivery status and service disruptions to reduce incoming calls.
Clean data creates relevance
Use clean fields because a misspelled name sounds worse than no name. Calculate everything in advance so the agent only needs to speak.
Events trigger integrated chains
System events trigger the calls and drive the next steps. After the call, the agent can send a text message, email a summary, update your systems, or hand over to a human.
Three steps to start
Begin with a test number where you call the agent yourself. Then conduct an internal run with employees before moving on to a live call list.