What does an AI phone agent cost for a business
Learn how providers charge for an AI phone agent. We explore different pricing models and which fees you should ask about before you buy.
The price of an AI phone agent depends on how many incoming calls you have and how the provider charges. You often pay a fixed monthly fee combined with a cost per minute. Real Talk's prices are in the pricing box below.
How does the market charge?
Providers mainly offer three different pricing models for the service. The first is a fixed monthly fee. It suits businesses that want predictable expenses regardless of how many people call.
The second model is a variable price per minute or per call. It suits you if you have large variations in traffic during the year. The third model is a mix of the two. You then pay a base fee and after that a variable cost.
What is our pricing model?
We use a fixed monthly fee and usage billing. You pay a subscription fee and then a price per started call minute.
This gives you a stable base cost while you can scale up when needed. You find all current levels and prices in the pricing box below.
Which costs should we ask about?
Other fees can appear in a contract besides the base price. Some expenses relate to the setup and others relate to the operation. Always ask every vendor about these additional costs. Feel free to use our list as a foundation when you request quotes.
- Does the setup of the service cost anything extra?
- Do you charge for integrations with our own systems?
- Does it cost more if the agent speaks several languages?
- What is the cost when calls are forwarded to our staff?
- Is there an additional cost for sending text messages?
- How long is the binding period for the contract?
How do we compare quotes fairly?
You need to weigh different proposals against each other once you receive them. You must use the same numbers in both cases for the comparison to be fair. Calculate with the same number of calls and the same average length in both calculations.
You will then clearly see which model actually suits your volumes best. A good piece of advice is to start with a portion of the calls to learn the volumes before you scale up.
What is included in our service?
The AI phone agent is designed to understand what the caller wants. All information and data is processed in data centres within the EU.
Forwarded calls are billed by the minute and at a lower cost than incoming ones. You will also find the exact price for this in the pricing box below.
Real Talk's prices
Get started for free. Monthly fixed price including 200 free minutes per month, thereafter 0.49 EUR per started call-minute.
- Business: 99 EUR /month excl. VAT
- Incoming calls 200 free minutes/month, thereafter 0,49 EUR/min
- Call forwarding 0.049 EUR/min
- SMS 0.049 EUR/message
- Custom: Contact us for pricing
Real Talk's prices are taken from the pricing page on 1 October 2026 and exclude VAT. The pricing page applies if it differs from this guide.
Frequently asked questions
Can we test the agent before we buy?
We build a demo agent based on your existing material. You then call it yourselves to ensure the answers hold up before real traffic is let through.
Do we have to change our phone system?
You keep your existing phone system. We assign a Swedish phone number that you easily add to your current setup.
Can the agent book appointments and check orders?
The agent can retrieve information and perform tasks within your systems during an ongoing call.
This guide is written by Real Talk, the Nordic AI phone agent.