What does an AI receptionist cost for your switchboard
Here we review the pricing models available on the market for an AI receptionist. You will learn what determines the price and how to compare quotes fairly.
The cost of an AI receptionist depends on how many people call and how long the conversations last. You often pay a fixed monthly fee combined with a price per minute. There are also models based entirely on a variable price per call.
Which pricing models are available on the market?
Providers of an AI receptionist charge in different ways. Some offer a fixed monthly fee where a certain volume is included. Others charge only per minute or per call.
It is also common to see a mix of fixed and variable pricing. The model that suits you best depends on how stable your call volume is over the year.
What determines the final cost of the agent?
The final amount depends largely on your own volume. The number of incoming calls and their length affect the price the most.
The cost is also driven by how many issues the agent transfers to your staff. The hours the agent answers decide how many calls it takes. You should ask each provider whether the price differs between day and night.
Which fees should you ask the provider to clarify?
It is wise to examine all parts of an offer. Ask each provider what the base price includes and which extra fees might appear. Request clear answers on the following items before you make a decision.
- Cost for setup and configuration
- Price for calls that are transferred to personnel
- Fees for sending text messages
- Additions for different languages
- Cost for integrations with your systems
- Requirements for contract periods
How does Real Talk charge for the service?
You pay a subscription fee and then for the time spent on calls. Forwarded calls have a lower cost than incoming ones.
See the pricing box below for our current prices. Start with part of the calls and expand when you feel comfortable.
How do you compare two different quotes fairly?
It can be difficult to put two different price proposals next to each other. You must start from the exact same needs to get a fair picture.
Use the same number of calls and the same average length in both calculations. This shows you clearly which provider fits your budget best.
Real Talk's prices
Get started for free. Monthly fixed price including 200 free minutes per month, thereafter 0.49 EUR per started call-minute.
- Business: 99 EUR /month excl. VAT
- Incoming calls 200 free minutes/month, thereafter 0,49 EUR/min
- Call forwarding 0.049 EUR/min
- SMS 0.049 EUR/message
- Custom: Contact us for pricing
Real Talk's prices are taken from the pricing page on 7 October 2026 and exclude VAT. The pricing page applies if it differs from this guide.
Frequently asked questions
Do we need to change our phone system to use the agent?
You keep your existing phone system. We assign a Swedish phone number that you easily add to your current setup. From there you decide which calls go to the AI receptionist.
Can the AI receptionist work in our own software?
The agent retrieves information and performs actions during an ongoing dialogue. This is something it can do once it is connected to that system. Using automations, the service can be connected to your existing business systems. This allows the agent to retrieve information and perform tasks within your systems during an ongoing call.
Where is the information from the calls stored?
All data is processed in data centres within the EU and encrypted in transit and at rest. You own the insights from your call data completely.
How many calls can the agent take at the same time?
The AI receptionist answers every call at the same time, around the clock. No one waits in a queue, however many call at once. The agent manages large volumes of incoming traffic simultaneously.
This guide is written by Real Talk, the Nordic AI phone agent.