AI customer service with a voice-driven AI agent

Real Talk provides AI customer service where a Swedish-speaking AI agent receives incoming calls for medium and large companies. The agent resolves tasks directly in your business systems.

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Manage calls around the clock

You add the agent behind your own switchboard and existing phone number. If a caller asks for human contact, the issue is handed over to your staff. All information and data is processed in data centres within the EU.

Natural dialogues

The caller states their issue using their own words. This means they avoid listening through a long menu of options to reach the right place.

Immediate assistance

The agent takes an unlimited amount of incoming calls at the exact same time. No one has to wait in a queue to get through.

Always open

The function is available regardless of the time of day. This provides accessibility that offers relief when the staff has left for the day.

Works with your current phone number

The agent is added as a receiver behind the company's own setup. You decide if it should take all inquiries or just the ones your employees do not have time for.

Read about the switchboard

Smooth handover to personnel

The caller's conversation is forwarded if the person asks for human contact. The employee gets direct access to the collected data so the customer avoids repeating themselves.

Read about human contact
Real Talk
Call in progress2:24
You're following the call
Summary

Wrong amount on the latest invoice. Identity confirmed, invoice found.

Caller

I've received an invoice with the wrong amount.

Agent

I can see the invoice. The amount is 240 kronor too high.

Caller

Can someone help me correct it?

Agent

Yes, I'm bringing in a colleague who already has the case in front of them.

Take over the callYou've taken over

The main switchboard at Atrium Ljungberg

Real Talk's AI phone agent handles transfers, fault reports and finance matters for the listed property giant.

Manages tasks in your business systems

Automations connect the agent to the company's internal workflows. This allows it to retrieve information and perform actions during an ongoing dialogue.

Read more about integration

Information handling on European soil

All storage and processing of personal data takes place in data centres within the EU. The content is encrypted and you own the insights from the analytics yourself.

Read about data security

Send your existing material to us

Share the information in the format you already use, whether it is spreadsheets or internal documents. We then build a demo agent that you get to test call yourselves.

Read about getting started

Your material

ProceduresPrice listFAQ
Demo agentInternalLive

Test calls from your staff

  • Customer serviceWaitingIn progressDone
  • FinanceWaitingIn progressDone
  • ManagementWaitingIn progressDone
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Questions and answers

Well hello, try Real Talk now.

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