Reach the right sample with an AI phone agent

The agent calls your audience with a natural voice, quickly processing the list and turning answers into structured data.
Response rate

Well hello, Real Talk gets through!

The AI phone agents use natural voices and conduct dynamic conversations. This encourages participation and establishes a genuine dialogue.

75%

answer in broader outbound campaigns

The list sets the pace

The agent makes calls in parallel. The response rate and list size dictate the pace, rather than the number of interviewers.

We set the schedule

We create the contact plan for you. First we send an SMS about the survey, then the AI phone agent makes two call attempts a week apart.

Richer answers

Respondents prefer talking over writing. The agent asks follow-up questions to capture details that web forms miss.
9:41
01:12
Survey
AI interviewer
Are you planning any trips in the next six months?
Respondent
Yes, we're off to Majorca on holiday in October!
Calculation example

60 calling days for one person

1 calling day with Real Talk

Market research at lightning speed

1,000 completed interviews at 10 minutes each. Each square is one working day.

An interviewer completes 20 interviews a day. The AI phone agent calls in parallel, so the pace depends on response rates and list size.

Reach the entire sample

Phone interviews connect with people outside web panels, ensuring the gathered data accurately reflects the target audience.

Multilingual interviews

The AI phone agent speaks thirty languages and can switch mid-call to reach respondents outside Swedish web surveys.

Tja!

Fewer fake answers

Phone interviews require live voices that are hard to fake and collect data from real people.

Follow-up questions yield structured data

The AI phone agent probes deeper into open-ended answers and converts long explanations into neatly organized formats.

9:41
02:05
Survey
AI interviewer
Are you planning any trips in the next six months?
Respondent
Yes, we're off to Majorca on holiday in October!
Structured data
Trip plannedYes
DestinationMajorca
MonthOctober
Tour operatorExample Holidays
ReturningYes

Measure satisfaction after the event

The agent calls the customer the following day regarding a visit, delivery, or completed case.

This interview captures the customer experience while it is still fresh. The company receives concrete feedback immediately.

CSAT after a visit

91%
+2.8%

CSAT after a delivery

87%
+1.6%

CSAT after a closed case

93%
+3.1%

Setup in three steps

Call your own staff

The agent does an internal run so you can test the experience. Short surveys work best in voice format.

Test round: your own staff

  • Customer serviceDone
    “Clear questions, felt natural”
  • FinanceInterview in progress
    “Question 3 was a bit long”Shortened
  • WarehouseWaiting
    “Answered in Swedish, went fine”
  • SalesWaiting
    “The scale question went too fast”Slower pace

1 of 4 test calls · 0 adjustments before the first batch

Launch in smaller batches

This way you gather feedback, control the pace completely and ensure quality.

Rollout in batches

  • Batch 150 peopleDone
  • Batch 2200 peopleDone
  • Batch 3750 peopleNext
  • Full list4,000 peopleLater

Results so far

44%response rate
109interviews done
Batch 2

You decide when the next batch starts.

Batch 2

Process the complete list

Now you go out at full scale. A preparatory text message with a clear sender increases the response rate.

Sample: autumn customer survey

1,482of 4,000 contacts reached
12 interviews in progress right now
  • +46 70 ••• •• 12Interview done, 6 of 6 questions
  • +46 73 ••• •• 20Politely declined
  • +46 79 ••• •• 66Interview done, 6 of 6 questions
  • +46 70 ••• •• 37Interview done in Swedish

Hangs up on voicemail

The AI phone agent detects when an answering machine triggers, then ends the call automatically.

Voicemail
Hi, Anna can't answer right now! Please leave a message.

Questions we get asked (a lot)

Well hello, try Real Talk now.