Reach the right sample with an AI phone agent

The agent calls your target audience and asks questions using a natural voice. Responses become structured data as the system works through the list at high speed.

Better data with voice calls

Phone interviews provide more nuance than clicks on digital web forms. Voice calls capture details that simple clicks miss.

The list sets the pace

The agent makes calls in parallel. The response rate and list size dictate the pace, rather than the number of interviewers.

The right sample

The survey reaches your actual customers or a random sample. The answers do not come from a closed panel.

Richer answers

Respondents prefer talking over writing. The agent asks follow-up questions to capture details that web forms miss.
Calculation example

Humans versus Real Talk

1,000 completed interviews at 10 minutes each.

40–65

interviewer days with human interviewers

1–2

calling days with Real Talk

2–3

completed interviews per interviewer and hour

15–25

interviews per interviewer and day

2–3

weeks for a team of four

30

languages the agent can interview in

The agent calls in parallel, so the response rate and list size set the pace, and the list needs to suffice for 1,000 answers.

Outbound response rate

Real Talk gets through

In broader outbound campaigns, 70–80 % answer when the agent calls. Real Talk is highly successful at reaching out.

70–80%

answer in broader outbound campaigns

Reach the entire sample

Digital panels overrepresent frequent internet users collecting points.

Phone interviews reach older demographics and people who never register for web panels. This ensures the sample reflects your actual target audience.

Answers in thirty languages

The agent speaks thirty languages and switches mid-call if the respondent prefers. This allows the survey to capture groups that rarely answer web surveys.

Fewer fake answers

Web panels face problems with bots and automated clicks.

A voice in a live conversation is harder to fake. Phone interviews connect with actual human beings.

Follow-up questions yield structured data

The agent builds on open answers with relevant follow-up questions.

The conversation is saved as audio, transcripts, and data fields. Your company receives structured data even from long explanations.

Measure satisfaction after the event

The agent calls the customer the day after a visit, delivery, or completed case.

This interview captures the customer experience while it is still fresh. The company receives concrete feedback immediately.

Setup in three steps

The process starts with a test number, moves to an internal run, and finishes with the live list.

Short surveys work best in voice format. A preparatory text message with a clear sender increases the response rate.

Questions we get asked (a lot)

Well hello, try Real Talk now.