Data security and GDPR
We process all data in the EU in compliance with GDPR. You own the insights from your call data.
Architecture and technology
How we manage the technology behind our AI phone agent.
Data within the EU
All data is processed in data centers within the EU.
Encrypted at rest and in transit
All data is encrypted both at rest and in transit.
Direct data queries
You access all call data via our MCP. There, you can query the underlying data directly.
Ownership of insights
You own the insights generated from your call data.
Secure web sessions
The web component creates short-lived session tokens via your own server. You control which domains are allowed to load it.
Trust and backing
We are BankID certified and elected to Kontakta. The Swedish state is a part-owner, and we have been granted EU funding.
Call recording
You decide if calls are recorded and saved. You choose the retention period. You can opt out of recording entirely.
Monitoring and data centers
We monitor our systems around the clock. With automatic failover and geographically distributed data centers, we maintain service during unexpected incidents.
AI transparency
We are always open about the fact that an AI phone agent is answering. The EU AI Act, applying from August 2026, requires the agent to state that it is an AI.