AI phone agent for property companies

An AI phone agent for property companies takes fault reports, transfers calls and answers questions about rent around the clock. Real Talk, the Nordic AI phone agent.

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AI-telefonist
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The calls the agent handles for you

The caller states their issue using their own words. The AI phone agent understands what the person wants and helps the customer forward. You avoid long keypad menus to sort the inquiries correctly.

Fault reports from tenants

The agent collects details about the issue and passes the matter to the staff. Once the agent is connected to your case management software, it can log the defect directly.

Questions about rent

The caller receives answers to general inquiries regarding payments and mailings. Once the agent is connected to your financial software, it can retrieve details about a specific invoice.

Transfer to the right manager

The tenant explains who or which department they seek. The agent forwards the call based entirely on your own rules.

Addition to your current switchboard

You keep your existing telephony platform and route the agent behind a dedicated phone number. You set whether it takes all inquiries or only those the staff lacks time to answer.

Handover to personnel

If the caller asks for human contact, the call is forwarded. The employee gets direct access to a summary and the collected data.

Real Talk
Call in progress2:24You're following the call
Summary

Wrong amount on the latest invoice. Identity confirmed, invoice found.

Caller

I've received an invoice with the wrong amount.

Agent

I can see the invoice. The amount is 240 kronor too high.

Caller

Can someone help me correct it?

Agent

Yes, I'm bringing in a colleague who already has the case in front of them.

Take over the callYou've taken over

The main switchboard at Atrium Ljungberg

Real Talk's AI phone agent handles transfers, fault reports and finance matters for the listed property giant.

Work in your business systems

Automations connect the AI phone agent to internal company databases. This allows it to retrieve information and perform actions during an ongoing dialogue.

Secure information handling

All storage and processing of personal data takes place in data centres within the EU. The content is encrypted and you own the insights from the analytics yourself.

Internal test run

Share the information in the format you already use, whether it is spreadsheets or internal documents. We then build a demo agent that you get to test call yourselves.

Your material

ProceduresPrice listFAQ
Demo agentInternalLive

Test calls from your staff

  • Customer serviceWaitingIn progressDone
  • FinanceWaitingIn progressDone
  • ManagementWaitingIn progressDone
Go live

Questions and answers

Well hello, try Real Talk now.