AI phone agent for car dealerships
An AI phone agent for car dealerships takes incoming calls about tyre changes, workshop bookings and routing to the right facility. Real Talk, the Nordic AI phone agent, provides this solution.
Proper handling of customer contacts
Workshop booking and rescheduling
Tyre changes during seasonal peaks
Routing to the correct facility
A complement to the switchboard
You add an assigned Swedish phone number behind your existing telephony solution. The company then chooses whether the service should answer all incoming issues or just the ones the employees do not have time for.
Handover to staff
If the caller asks for human contact, the conversation is forwarded to your employees. The receiver gets direct access to a written summary and all collected information so the customer avoids repeating themselves.
Wrong amount on the latest invoice. Identity confirmed, invoice found.
I've received an invoice with the wrong amount.
I can see the invoice. The amount is 240 kronor too high.
Can someone help me correct it?
Yes, I'm bringing in a colleague who already has the case in front of them.
Actions in your databases
Once the agent is connected to your business software, it can retrieve necessary information during an ongoing dialogue. Through automations, it can also perform tasks such as updating an order or registering a drop-off.
Secure information handling
All storage and processing of personal data takes place in data centres within the EU. The content is encrypted. You own the insights from the call data yourself.
Test call your own demo
Share the information in the format you already use, whether it is spreadsheets or internal documents. We then build a demo agent that you get to test call yourselves before we let real traffic through.
Your material
Test calls from your staff
- Customer service
- Finance
- Management