Atrium Ljungberg chooses Real Talk AI phone agent for their main phone system
Voice AI delivered by Real Talk helps Atrium Ljungberg meet customer needs.
Customer service is currently undergoing one of the biggest changes since the arrival of the phone. AI phone agents take over routine calls, answer around the clock and deliver a consistent experience, without queues.
Why voice AI?
Most customers still prefer to call. Despite chat, email and social media, the phone accounts for the majority of all customer service interactions in Sweden. But staffing a phone line around the clock is expensive.
With an AI phone agent you can:
- Answer all calls within seconds
- Handle common questions automatically
- Escalate complex issues to the right person
- Collect structured data from every call
How does it work in practice?
An AI phone agent listens to the customer's question, understands the intent and answers naturally. It can book meetings, give order updates, handle returns and much more.
"As Sweden's largest listed real estate company, Atrium Ljungberg meets their customers' needs with Real Talk's AI phone agents in the main phone system and at their marketplaces in Sickla and Mobilia." – Tor Rauden, CEO, Real Talk AI
What happens next?
AI phone agents get smarter with every call. Within a year, most mid-sized companies in the Nordic region will have an AI phone agent as part of their customer service team.
Are you ready to take the step? Book a demo.
